Shipping policy

 SHIPPING POLICY - Velouria Haven

Shipping Rates & Delivery Times
We ship worldwide. Shipping rates and delivery times are calculated at checkout.

Processing Time:  
Orders are processed within 2-3 business days. You will receive a tracking number via email once your order ships.

Shipping Carriers:  
We use reliable carriers like Royal Mail, Evri, DPD UK, DHL Parcel UK and local postal services.

International Orders:  
Customers are responsible for any customs duties, taxes, or fees charged by their country. Delivery times may vary due to customs clearance.

Lost or Damaged Packages:  
If your package is lost or damaged in transit, please contact us at hello@velouriahaven.com within 7 days of the expected delivery date.

For shipping support: hello@velouriahaven.com
                                   +44 7404865764